Provider Relations

Meet Your Provider Relations Team

The CHRISTUS Health Plan Provider Relations team is dedicated to building strong, collaborative relationships with health care providers across our service areas. As the primary point of contact for network providers, the team ensures seamless onboarding, supports credentialing processes, and offers ongoing education on policies, procedures, and operational updates.

Our Provider Relations representatives are committed to delivering personalized support—whether through in-person visits, virtual meetings, or direct assistance with claims and contract questions. By fostering open communication and promoting shared goals, the team helps providers navigate the health care landscape and deliver high-quality, patient-centered care.

Senior Provider Relations Managers

Elizabeth Hernandez

Elizabeth Hernandez
Manager Health Plans Provider Relations

Robin York Northeast & East  Texas Markets
Robin York
Northeast & East Texas
robin.york2@christushealth.org

Chemeka Turner North & Central  Louisiana Markets

Chemeka Turner
Central and Northern Louisiana
chemeka.turner@christushealth.org



Provider Relations Managers

Vanessa Melancon Southeast Texas &  Southwest Louisiana Markets
Vanessa Melancon
Southwest Louisiana and Southeast Texas
vanessa.melancon@christushealth.org

Nancy Sanchez Central & South  Texas Markets

Nancy Sanchez
Central Texas and Waco
nancy.sanchez2@christushealth.org

Lorana Hasette

Lorana Hasette
South Texas
lorana.hasette@christushealth.org

Dusty Dolnik Gulf Coast Market

Dusty Dolnik
Houston and Surrounding Area
dusty.dolnik@christushealth.org

Sonia Gonzales New Mexico Markets

Sonia Gonzales
New Mexico
sonia.gonzales@christushealth.org


Provider Portal

If you forgot your login information or can’t find what you need, contact your Provider Relations Manager or email the Provider Relations team at CHRISTUSproviderportal@christushealth.org.

Last Updated Date: 4/6/26