Provider Relations
Meet Your Provider Relations Team
The CHRISTUS Health Plan Provider Relations team is dedicated to building strong, collaborative relationships with health care providers across our service areas. As the primary point of contact for network providers, the team ensures seamless onboarding, supports credentialing processes, and offers ongoing education on policies, procedures, and operational updates.
Our Provider Relations representatives are committed to delivering personalized support—whether through in-person visits, virtual meetings, or direct assistance with claims and contract questions. By fostering open communication and promoting shared goals, the team helps providers navigate the health care landscape and deliver high-quality, patient-centered care.
Senior Provider Relations Managers
Elizabeth Hernandez
Manager Health Plans Provider Relations
Robin York
Northeast & East
Texas
robin.york2@christushealth.org
Chemeka Turner
Central and Northern Louisiana
chemeka.turner@christushealth.org
Provider Relations Managers
Vanessa Melancon
Southwest Louisiana and Southeast Texas
vanessa.melancon@christushealth.org
Nancy Sanchez
Central Texas and Waco
nancy.sanchez2@christushealth.org
Lorana Hasette
South Texas
lorana.hasette@christushealth.org
Dusty Dolnik
Houston and Surrounding Area
dusty.dolnik@christushealth.org
Sonia Gonzales
New Mexico
sonia.gonzales@christushealth.org
Provider Portal
If you forgot your login information or can’t find what you need, contact your Provider Relations Manager or email the Provider Relations team at CHRISTUSproviderportal@christushealth.org.
Last Updated Date: 4/6/26